Hello 👋! My name is Jonathan. I’m a writer, content strategist, ****& learning designer living in Chicago.
I think of my work as finding the best ways to communicate important ideas with learning science, accessibility and user experience in mind.
In my various roles for the past six years, I’ve helped the U.S. government 🏛️ and companies like Taco Bell 🌮, Groupon 🎟️, Abercrombie & Fitch 👕, and Abbott 🧪 design knowledge and training content that puts the needs of their learners and users first.
#Writing and Editing
#Content Strategy
#Knowledge Management
As a Content Strategist at Inkling, I developed a new user support guide and multimedia tutorials alongside a cross-functional group of product and customer success teammates.
Inkling - User Support Guide Writing & Redesign
#Content Strategy
#Project Management
#Learning Design
As a Learning Content Manager at BenchPrep, I led a 3-month project to design seven courses and convert over 8,000 pages of learning content into custom, HTML-based modules for a client named ACCA.
BenchPrep - Content Strategy Project Case Study
#Writing and Editing
#Content Strategy
#Marketing Copywriting
As a Content Specialist at Groupon, I wrote over 500 profiles and guides for local businesses, events, vacation spots, and Groupon deals.
Groupon - Copywriting and Web Content
#Writing and Editing
#Content Strategy
#SEO
As an editorial writer at Encyclopaedia Britannica, I wrote over 50 articles about topics in science, news, entertainment, and technology.